Cancellations

 

For outright cancellations by you:

In case we receive a cancellation notice from you within 24hours of placing the order and the order has not been processed by us, we will gladly cancel the order and refund the entire amount to you. We will not be able to cancel orders that have already been processed and shipped out by us. Klip.in has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Buytheprice.com and accept Klip.in's decision regarding the cancellation.

 

Cancellation by Klip.in:

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the said amount will be reversed back to you asap.

 

Returns & replacements

 

What is the 30 Day Replacement Guarantee? How do I get a defective item, ordered on klip.in, replaced?

30 Day Replacement Guarantee

 

All products sold at Klip.in are covered under our 30 Day Replacement Guarantee. Notify us of any problems, damages or defects within 30 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost.

In order to get a defective item replaced

  • Contact Customer Care via the Contact Us Page, within 30 days from the date of delivery.
  • The defective product or part will be recalled and a replacement will be shipped immediately.

 

Refunds

 

We will refund the money the way the payment was made, i.e. if the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.